Strategic Focus

The prevalence of chronic disease in a large, aging U.S. population continues to place pressure on the health care system, and high rates of hospital readmission are a focal point for improvement. Hospitals with excessive readmission rates in key conditions face the risk of substantial Medicare reimbursement penalties beginning in October 2012. At the same time, numerous studies support the use of telehealth services like remote patient monitoring to improve patient access, enhance outcomes, and lower system-wide costs.

The emergence of home telehealth, delivered through a solution like our C3 Model for Care Coordination, helps to reduce unnecessary patient readmissions and allows patients to better manage their conditions in the comfort of their home and family environment.

The Broad Axe C3 Model for Care Coordination delivers value to key health care stakeholders in the following ways:

• Patients (and their caregivers) take comfort knowing they are being monitored on a regular basis by their health "coach" and learn to better manage their condition (vitals, symptoms, medications, behaviors) to avoid returning to the hospital
• Physicians are kept informed about their patients' post-discharge condition, both on a bi-weekly basis and ahead of office appointments
• Payers benefit from the reduction in preventable readmissions and unnecessary ED/other office visits
• Hospital systems face lower risk of readmission penalties and can better coordinate post-discharge planning with community-based providers